Privacy Policy
Thank you for your interest in the Hyperfavor Website www.Hyperfavor.com (hereinafter “Website”). We appreciate every customer and respect customers’ privacy. We will collect and process your data in compliance with the applicable legal requirements at all times. We will never rent or sell your data for marketing or any other purposes.
Our privacy policy explains what kind of personal data we collect when you use the Website and how we handle such personal data. Please research it carefully!
1. What is personal data?
Personal data implies any data identifying with you, given that you can be recognized or are recognizable (directly or indirectly) with such data. For instance, personal information consists of your name, address, telephone, fax, or cell phone number just as your email address. Personal information does exclude data of an overall sort that doesn't identify you; for instance, the number of clients of the Website.
2. What do we need to collect?
It is not strictly necessary for you to provide your personal information with us when you use the Website. However, that action means you are limited to using some of the services provided by us.
2.1 Web server protocols (including IP address).
For technical reasons and conditions, information about your IP address, visit time, visited pages on the Website, other affiliated websites, browser type (Chrome, Firefox, ...), and your operating system (Android, IOS, ...) will be automatically collected when you access and use our website.
2.2 Personal data that you acquiesced in the framework of our services.
We will only collect the data you provide voluntarily for the intention of processing and administering the Website so that we can provide you appropriate services.
- For example, we collect data about the user's name and email address when you create a new account and register with our website. When you order products on the Website, your name, shipping address, phone number, email address, the billing bank information will be collected. If you complete our registration form or send us an email, we will obtain your email address.
- Besides, we also collect the data that you have provided us through your access and use of the Website, as well as our other services. Examples: your buying history, your moves on the Website.
3. The way we manage your personal data.
Basically, we process your personal data in order to provide and operate the Website and to provide you the best experience, in details:
1). To facilitate and coordinate sales through the website;
2) Track and maintain the best performance of the Website to support your experience (especially detecting and solving problems and errors that may arise);
3) To activate communication processing with our support in the event of a problem via live chat, e-mail, web forum, social networking, or phone;
4) Give you the chance to communicate, show your opinions, or provide reviews on the Website's products with other users through online forums.
Concerning your right to communicate with other users through online forums (in section 3.1, article (d)), we would like to note that: if you post a comment or message above message boards, chat rooms, this information is publicized by yourself. Every comment or post is the responsibility of the user. Each area you choose to interact with and all personal data interacting in that area is publicly accessible. In this case, we cannot control or prevent the risk of other users or third parties from using your personal information.
Furthermore, we may process your personal information to prevent fraudulent attempts on the Website.
For the intention of protecting our legitimate interests to protect the integrity of the Website, including our services, systems, and customers, this processing is extremely necessary.
Also, we process your personal information because of our efforts to provide you an optimal experience with our services on the Website; also to improve and optimize the website's services, layout, and content.
This processing is for our legitimate interests, to meet the needs of our customers, as well as to ensure our commercial interests.
With your agreement, we will continue to use collected personal information to provide and optimize our e-mail advertising services, especially news and announcements about Hyperfavor events, services, products, as well as other special offers. You can cancel your agreement at any time and this cancellation will take effect in the future.
You can choose to stop receiving updates from us at any time with the instructions included in each email or contact Hyperfavor customer service.
Example: You can send an email to Hyperfavor's contact methods (mentioned in section 1), visit the Hyperfavor Help Center at https://help.Hyperfavor.com/, or contact us by clicking the "Contact us" button at the bottom of the website homepage.
If you agree to Hyperfavor's use of your email address, we will send you useful information about Hyperfavor's services. This processing is operated by your agreement.
Furthermore, we may process your web server information (see section 2.1) with the internet service providers and/or local authorities' cooperation in cases of misuse of the system for investigation. and identify the cause of misuse of the system.
This processing is necessary for our legitimate interests, to protect the integrity of the Website, service, system, as well as our customers.
4. Transfer of personal data.
Your personal information is very important and useful for us to provide and optimize our services on the Website.
We do not share personal data with any third party unless it is necessary to perform our services and/or such sharing is permitted by applicable law, or have your agreement. To the extent permitted, we share personal data with third parties in the following cases:
We have to share your name, purchase address, and phone number with third-party service providers such as printing, sourcing, and shipping to assist sales and the process of product manufacturing. We do not provide personal data to third-party service providers for marketing intention.
This processing is required to fulfill our production and distribution arrangements for the goods.
In particular, we choose external service providers for the intention of completing and processing our services and products on the Website:
- To host the Website and store its back-end database.
- To enable and provide communication via live chat.
- To enable and provide the technical basis for user product reviews.
- To detect, identify, and prevent fraudulent use of the Website.
- To monitor the performance of the Website as well as to detect and solve issues and errors on the Website.
- To provide customer relationship management, in particular, customer and product support services for the Website as well as the identification and resolve of customer support issues via live chat, e-mail, web forum, social media, or phone.
- To provide data reporting and enable analysis for our internal business purposes.
- To optimize the typography on the Website.
- To organize and manage internal business goals effectively and efficiently.
- To optimize and enhance our budgeting, corporate performance, analysis, and reporting.
- To provide payment services for our customers.
- To provide marketing and marketing optimization services.
5. Shopify
Our store is launched by Shopify Inc. We choose them with an online e-commerce platform that helps us to promote our products and bring our services to customers.
Shopify data storage, databases, and the general Shopify application store your data on a secure server behind a firewall.
6. Payment.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
7. Time Of Storage.
We will just store your information as long as important to fulfill the reasons for which they were gathered or – where the law accommodates longer maintenance periods – for the term of the maintenance time frame legally necessary. After that, your information will be erased.
8. Web Analyses Services, Cookies, And Other Technologies.
8.1 We would like to furnish you with an ideal and significant experience.
Consequently, we use cookies and different innovations on the Website and inside our service (a) to have deeper research about how our customers utilize the Website and our service; (b) for the improvement of the Website and our service; (c) to furnish and conserve a great Website; as (d) for advertising purposes and statistical survey.
Cookies and Other technologies help us from multiple points of view to make your visit to the Website more pleasurable and significant.
Cookies are text data records that our web server sends to and puts on your computer when you visit the Website. Most browsers admit cookies automatically, however can be arranged in their settings not to admit cookies or to show when a cookie is being sent. To know more information, please check the assistance menu of your browser.
A few or the entirety of our cookies might be impaired or erased later. You can either disable our cookies using the browser settings or through the quit possibilities as set out in the table in section 8.3. Remember that you don't need to accept our cookies to run the Website.
Nevertheless, if you quit the cookies function, a few regions and elements of the Website might be impaired.
8.2 We use the following types of cookies on the Website for the next objectives:
(a) Technical cookies.
Cookies that permit the route through the Website and the utilization of various options or services that be present in it, for example, permitting the communication of information, identifying your account, accessing restricted access Website areas, putting away items from orders, finishing the purchase cycle of a request or putting away content for the transmission of videos, sound and share content.
This preparation is important for the presentation of our contract.
(b) Customization cookies.
Cookies that permit the admittance to the Website with some general predetermined qualities as indicated by standards out of the user's gadget, for example, the language, the internet browser, the local settings, and so on
(c) Advertising cookies.
Cookies that permit Hyperfavor to break down and handle the data connected with the promotions showed to every user on the Website. Those cookies permit to handle, in the most productive way, the advertising spaces of the Website as per distinctive data, such as the edited content or the recurrence where such advertisements are shown.
This preparation is important with the goal of our legitimate interests, to give a user-friendly Website which satisfies your expectations and needs as well as our commercial interests.
(d) Conductor behavioral advertising cookies
These cookies store data on the behavior of customers got through the incessant perception of their browsing habits, which permits the advancement of a particular profile to show various advertisements dependent on such profiling procedure.
It is also possible that by visiting a site or by opening an email where an advertisement or promotion about our service is shown, a cookie will be set up in your browser that will be valuable to show to the customer some different advertisements related to the searches that it has completed, to build up control of our promoting in the connection, for instance, with the number every advertisement is shown, where or at what time it is shown and so on
This preparation is important with the goal of our legitimate interests, to give a user-friendly Website which satisfies your expectations and needs as well as our commercial interests.
(e) Third-party analytics cookies.
Along with our server logs and other web analysis programs, analytical cookies empower Hyperfavor to determine the whole number of customers visiting the website and the most popular zones. Because of them, Hyperfavor can get data to improve browsing and offer superior service to customers.
This preparation is important with the goal of our legitimate interests, to give a user-friendly Website which satisfies your expectations and needs as well as our commercial interests.
(f) Third-party social networks cookies.
If you connect with the content of the Website, third-party cookies may be set up. Third-party cookies are those set up by a domain different from the Website and subject to the relevant social network’s policies.
This preparation is important with the goal of our legitimate interests, to give a user-friendly Website which satisfies your expectations and needs as well as our commercial interests.
8.3 Specifically, we utilize the following third-party administrations which use cookies and different technologies.
If you don't agree, you may deactivate them by declining to admit the cookies in your browser. You may also deactivate the service by clicking on the opt-out link or utilizing other opt-out possibilities. For the opt-out links and other opt-out possibilities, if you don't mind, see the segment "Opt-out" in the table beneath. You will discover additional data about the services in the connected privacy policies, open through the connections given in the part "Privacy policy" in the table underneath. The table further shows under "Countries where data is transferred and appropriate safeguards" to which nation the information is transferred and if proper safeguards are fulfilled.
|
Third party services utilizing tracking on the Site |
Service provider |
Description of the purpose of the tracking and use of the tracking data |
Privacy and/or security policy |
Opt-out |
Countries where data is transferred and appropriate safeguards |
|
Google Analytics |
Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, e-mail data-protection-office@google.com, phone +1.650.253.0000, fax +1.650.618.1806 |
Google Analytics tracks and reports website traffic and user behaviour on our site (https://developers.google.com/analytics/resources/concepts/gaConceptsTrackingOverview#howAnalyticsGetsData) |
Terms of use: http://www.google.com/analytics/terms/de.html Privacy policy: http://www.google.com/intl/de/analytics/privacyoverview.html |
USA EU-US Privacy Shield certified (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active) |
|
|
Google AdWords |
Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, e-mail data-protection-office@google.com, phone +1.650.253.0000, fax +1.650.618.1806 |
Google AdWords provides audience building and targeting across Google marketing networks |
USA EU-US Privacy Shield certified (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active) |
||
|
Google DoubleClick |
Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, e-mail data-protection-office@google.com, phone +1.650.253.0000, fax +1.650.618.1806 |
Google DoubleClick provides audience building and targeting across Google marketing networks |
USA EU-US Privacy Shield certified (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active) |
||
|
Facebook Ads Manager |
Facebook Inc., 1601 S. California Avenue., Palo Alto, CA 94304, USA |
Audience building and targeting across Facebook marketing networks |
USA EU-US Privacy Shield certified (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active) |
8.4. We use several social plug-ins on the Website.
Plug-ins are small extension modules used by different social networks that allow you to inform other users in the social network that you are on the Website. Please note that we have only limited control over the data transmitted by these social plug-ins. Please read the following information to learn how social plug-ins work:
When you visit a site of our Website that contains a social plug-in, your browser will establish a direct connection to the servers of the social network. The social network is informed about the site that you are currently visiting on the Website and the social network stores this information following its privacy policy. The social network may also log your browser history or further information. If you interact with (click on) the social plug-in while you are logged onto the related social network, this information may be matched to your profile and shown on other sites of the internet. If you do not wish the social network to collect data on you through the Website, it may be helpful to log off from the social network before you visit our Website. For further information about the purpose and extent of the data collection and further use of your data by the social network, as well as your profile setting options to protect your privacy, please view the data privacy notices of the social networks:
| Name of the social plug-in | Name of social network | Privacy policy | Information on how to opt-out |
| Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA | https://de-de.facebook.com/policy.php | https://www.facebook.com/help/cookies/?ref=sitefooter | |
| Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA | https://twitter.com/privacy?lang=de | https://support.twitter.com/articles/20170520-so-verwendet-twitter-cookies-und-ahnliche-technologien | |
| Pinterest Inc., 808 Brannan St., San Francisco, CA 94103, USA | https://policy.pinterest.com/en/privacy-policy | https://help.pinterest.com/en/articles/we-support-do-not-track |
9. Your Rights Under Data Protection Legislation.
Specifically, but without limitation, the following rights are bestowed on you by applicable data protection law:
a) Right of access, amendment, deletion, and limitation of processing:
You reserve the privilege to get whenever admittance to your information stored by us. If we use your information, we will try to guarantee by executing appropriate estimates that your information is precise and up-to-date for the intentions for which it was collected. If your information is inaccurate or inadequate, you reserve the option to get the amendment of such personal information. Besides, you may reserve the option to acquire the erasure or limitation of managing your information, for instance, if no legitimate business intention exists any longer for the information handling under this privacy policy or applicable law and the further storage is not essential under statutory storage responsibility.
Your account basically shows the personal data you have put away with us. You may view, change, or permanently delete the data as needed. Moreover, to acquire admittance to or the amendment, erasure, or limitation of managing your information you may whenever contact us.
b) Right to information portability:
You may reserve the privilege to get the personal information concerning you, which you have given to us, in an organized, commonly used, and machine-readable format or to communicate this information to another regulator. To practice this correctly you may whenever contact us.
c) Right to object:
You may reserve the option to protest, on grounds relating to your specific circumstance, to managing your information. To practice this correctly you may whenever contact us.
d) Right to withdraw your consent:
If you have given your agreement to the compilation or managing your information, you reserve the option to remove your agreement whenever on a forthcoming premise without influencing the legitimateness of processing based on the agreement before its removed. You may likewise have a problem with the utilization of your information for intentions for the statistical survey and public opinion polling just as advertising and withdraw from our email (please cf. under article 3.3 above). To practice this correctly you may whenever contact us.
10. Grievance.
If you have any inquiries, concerns, or protests relating to our privacy policy or Hyperfavor's privacy/data protection rehearses, please kindly contact Hyperfavor via contact us.
The relevant supervisory authority for the making of complaints depends on your location:
- In the United States, you can contact the Federal Trade Commission and complain about the process set out at www.ftccomplaintassistant.gov.
- In the European Union, you can complain to the supervisory authority of the Member State where you reside, where you work, or where you believe a GDPR infringement occurred.
- In Australia, you can complain to the Office of the Australian Information Commissioner at https://www.oaic.gov.au/individuals/how-do-i-make-a-privacy-complaint
- In the UK you have the right to complain with the UK Information Commissioner’s Office which you can contact at https://ico.org.uk/global/contact-us/.
11. Changes.
Hyperfavor reserves the right to change this privacy policy from time to time in compliance with the legal requirements, for example, to be compliant with new laws or to add new services.
Date: 01 Jan 2021
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