Terms of service

These Terms of Service (“Terms”) govern your access to and use of hyperfavor.com (the “Site”), operated by Hyperfavor LLC (“we”, “us”, or “our”). By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility

You must be at least the age of majority in your place of residence, or have permission from a parent or legal guardian, to use the Site and make purchases.

2. Products, Pricing, and Availability

  • Product information: We strive to display product descriptions, images, and pricing accurately. However, we do not guarantee that all content is complete, current, or error-free.
  • Pricing: Prices are shown in the currency displayed on the Site and may change at any time without notice.
  • Availability: All products are subject to availability and may be discontinued at any time.
  • Errors: If a product is listed at an incorrect price or with incorrect information due to an error, we reserve the right to correct the error and cancel or refuse any order placed for that product.

3. Orders and Payment

  • Order acceptance: Your order is an offer to purchase. We may accept, reject, or limit orders at our discretion, including to prevent suspected fraud or unauthorized activity.
  • Payment: You agree to provide current, complete, and accurate payment and billing information. Payments are processed through third-party payment providers. We do not store full payment card numbers.
  • Taxes: Applicable taxes may be added at checkout as required by law.

4. Shipping and Delivery

Shipping timelines and fees are described in our Shipping Policy. Delivery dates are estimates and not guaranteed. We are not responsible for delays caused by carriers, weather, or events outside our control.

5. Returns and Refunds

Returns, exchanges, and refunds are subject to our Refund & Return Policy. Please review that policy before making a purchase.

6. Cancellations and Order Changes

Order cancellations and changes are subject to our Order Cancellation & Modification Policy (if published). If a separate policy page is not available, please contact us as soon as possible and we will review your request based on the order status.

7. Promotions and Discount Codes

  • Promotions and discount codes are valid only for the time and conditions stated.
  • Discounts cannot be applied retroactively to past orders unless required by law.
  • We may modify or end promotions at any time without notice.

8. Intellectual Property

All content on the Site (including text, graphics, logos, images, product names, and design) is owned by or licensed to us and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any Site content without our prior written permission.

9. User Content and Reviews

If you submit reviews, comments, photos, or other content (“User Content”), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that User Content in connection with operating and marketing the Site, to the extent permitted by law. You represent that your User Content does not violate any third-party rights or applicable laws.

10. Prohibited Uses

You agree not to:

  • Use the Site for unlawful purposes or in violation of any applicable laws or regulations.
  • Attempt to interfere with the Site’s security or operation, including introducing malware or harmful code.
  • Use automated systems (such as bots or scrapers) to access the Site without our permission.
  • Misrepresent your identity or provide false information.
  • Engage in abusive, harassing, or harmful conduct toward others.

11. Third-Party Services and Links

The Site may include links to third-party websites or services. We are not responsible for the content, policies, or practices of third parties. Your interactions with third-party services are governed by their terms and policies.

12. Disclaimer of Warranties

To the fullest extent permitted by law, the Site and products are provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.

13. Limitation of Liability

To the fullest extent permitted by law, Hyperfavor will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from or related to your use of the Site or purchase of products. In all cases, our total liability will not exceed the amount you paid to us for the product(s) giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless Hyperfavor from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Site, your violation of these Terms, or your infringement of any rights of another.

15. Governing Law

These Terms are governed by the laws applicable in the jurisdiction where we operate, without regard to conflict of law principles, unless otherwise required by law.

16. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

17. Contact Information

If you have questions about these Terms, please contact us. We typically respond within 1–2 business days.

Contact Us

If you have any questions, please contact us. We typically respond within 1–2 business days.

Email: support@hyperfavor.com

Address: 8300 Boone Blvd, Suite 500, Vienna, Virginia 22182, United States

Support Hours: Monday to Friday, 10:00 AM to 6:00 PM (PST)